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Privacy Policy


Personal identification informationHow we use collected informationNon-personal identification informationHow we protect your informationWeb browser cookiesChanges to this privacy policyYour acceptance of these termsContacting us

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

How we use collected information

NRI Industrial Sales collects and uses Users personal information for the following purposes:

  • To improve customer support team

    The Customer understands that he or she will have to provide credit card or other payment information (the "Information") to the Seller in order to be able to purchase Products and services provided on this Website. The Customer represents that the Information provided shall be accurate and complete. The Seller will use the Information to charge the Customer for any purchased Products on this Web site. The Seller wants its Customers to feel safe and secure when purchase Products on our Website. For this reason we manually enter into PayPal the credit card information you provide via telephone, and do not store your credit card on or via our servers. Once received and sent to PayPal, Seller does not transmit your credit card information over the Internet again.

  • To personalize user experience

    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our site

    We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To process transactions

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To administer a content, promotion, survey or other Site feature

    To send Users information they agreed to receive about topics we think will be of interest to them.

  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Account Security and Two-Factor Authentication

To enhance the security of user accounts and prevent unauthorized access, NRI Industrial Sales LLC may use authentication technologies including two-factor authentication (“2FA”). When you register for an account, access certain features, or enable security settings, we may collect personal identification information such as your phone number and/or email address for the purpose of verifying your identity and protecting your account.

This information may be used to:

  • Send authentication codes and verification messages

  • Confirm your identity during login or account recovery

  • Prevent and mitigate fraud, unauthorized access or suspicious activity

  • Provide security alerts related to your account

Authentication messages sent via SMS or email are transactional in nature and are required for account security and access verification. Message frequency varies based on login activity and security requirements. Standard message and data rates imposed by your mobile carrier may apply.

We may use trusted third-party service providers, including telecommunications and authentication service providers, to deliver these verification messages. These service providers are authorized to process personal information solely for the purpose of providing authentication and security services on our behalf and are contractually obligated to protect the confidentiality and security of such information and to comply with applicable data protection laws.

Personal information collected for authentication purposes is used exclusively for account security, identity verification, and fraud prevention. We do not use phone numbers collected for authentication purposes for marketing or promotional messaging unless you have provided separate, explicit consent to receive such communications.

You are responsible for maintaining accurate contact information associated with your account. You may update your contact information or modify authentication settings through your account, subject to security controls designed to protect against unauthorized changes.

Web browser cookies

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Changes to this privacy policy

NRI Industrial Sales has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

NRI Industrial Sales

[email protected]

1-888-995-9813

www.nriparts.com

6401 Rogers Rd. Delta, Ohio 43515, USA